Gc99 Privacy Policy –
How We Keep Your Data Safe

Gc99 only collects information that is necessary to deliver platform services. Collecting unnecessary data is against our policy. The types of data we collect are detailed below.

Information provided directly: During registration, you provide your full name, date of birth, email address, mobile number, and password. For KYC verification, a copy of your national ID, passport, or driving licence may be required.

Automatically collected information: While you use gc99, our systems automatically collect certain technical information — such as IP address, device type, browser version, operating system, and login duration.

• Transaction history — records of deposits, withdrawals, and bets.
• Gaming activity log — which games were played and when.
• Payment method details — bKash, Nagad, or bank account number (partial).
• Support chat records — for issue resolution purposes.
• Cookie and tracking data — used to improve the user experience.

Gc99 uses your data only for specific, legitimate purposes. Your information will never be used in ways that could harm you or that you have not consented to.

Your data is primarily used for: account creation and management, payment processing, gaming services, customer support, and fraud prevention.

Gc99 uses cookies on its website to enhance your experience and maintain platform functionality. Cookies are small text files stored in your browser.

• Essential cookies: These cookies are required to maintain your login session and ensure security. They cannot be disabled.
• Functional cookies: Remembers your language preference, theme, and other settings.
• Analytics Cookies: Helps us understand which pages are used most; no personal data is collected.
• Marketing Cookies: May be used to show relevant promotions. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of some gc99 services.

Gc99 never sells your personal data. However, in limited circumstances, data may be shared with trusted partners — solely for the purpose of delivering our services.

• Payment Processor: Limited data is shared with bKash, Nagad, Rocket and banking partners solely to process transactions.
• Game software provider: Relevant data is shared with the respective provider to operate Live Casino or slots games.
• Security Services: We work with specialist providers for fraud prevention and cybersecurity.
• Legal obligation: Disclosure of data may be required by court order or regulatory authority demand.

Gc99 retains your data only for as long as necessary or required by law. Certain information may be kept for a defined period even after account closure.

• Active account data: retained for as long as your account remains open.
• Transaction records: up to 7 years after account closure (as required by law).
• KYC documents: 5 years after account closure.
• Support chat: up to 3 years.
• Cookie data: 30 days to 1 year (depending on cookie type).

Once the retention period expires, data is deleted securely and permanently. Deleted data cannot be recovered.

Gc99 believes every user should have full control over their own data. Your rights are detailed below:

Gc99 employs state-of-the-art technology to protect your data. Our security infrastructure is built to the highest industry standards.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
• Two-Factor Authentication (2FA): Additional verification is required for account login and important transactions.
• Firewall Protection: Advanced firewalls are active at all times to prevent unauthorized access.
• Regular Security Audits: External security experts regularly audit our systems.
• Suspicious Activity Monitoring: Unusual login activity or transactions trigger an immediate alert.
• Data Backup: Regular backups of all data are stored on secure servers.

To further secure your account: use a strong password, never share it with anyone, avoid logging in on public Wi-Fi, and always remember to log out.

Gc99 is an adult gaming platform. No person under the age of 18 is permitted to use this platform. We do not knowingly collect data from anyone under 18.

• Date of birth is verified at the time of registration.
• Age verification is mandatory as part of the KYC process.
• If an underage account is detected, it is closed immediately.
• Any data belonging to a minor will be deleted upon request.

If you believe a minor is using gc99, please contact our support team immediately.

Gc99 may update this Privacy Policy from time to time. Changes may be prompted by new service launches, legal updates, or technological improvements.

• You will be notified by email in advance of any significant changes.
• Updated policies take effect from their published date.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you may request to close your account.

This Privacy Policy was last January 2026Updated on. We recommend checking this page regularly.

If you have any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team. We are always here to help.